SMS Terms of Service

Last Updated: February 2026

By providing your mobile phone number to Smart Support LLC, dba "Octomaids," you agree to the following SMS Terms & Conditions.

1. Consent to Receive Messages

By providing your mobile phone number, you expressly consent to receive:
  • SMS text messages (including automated messages)
  • Phone calls (including prerecorded and autodialed calls)
  • Service-related notifications and appointment reminders
  • Marketing and promotional messages
Messages may be sent by Octomaids, our agents, representatives, affiliates, or anyone communicating on our behalf.

2. Message Frequency

Message frequency varies based on your interaction with our services. You may receive messages related to:
  • Appointment confirmations and reminders
  • Schedule changes or updates
  • Service provider arrival notifications
  • Payment confirmations and receipts
  • Promotional offers and discounts

3. Message & Data Rates

Standard message and data rates may apply. These rates are determined by your mobile carrier and are your responsibility. Octomaids is not responsible for any charges incurred from receiving SMS messages.

4. Your Representations

By providing your phone number, you certify and represent that:
  • The telephone number provided is your own personal number
  • You are authorized to receive calls and texts at this number
  • You are the account holder or have permission from the account holder
  • You will notify us promptly if you change or disconnect your number

5. How to Opt Out

You may opt out of receiving SMS messages at any time by:
  • Replying STOP to any message
  • Calling us at 360.619.8196
  • Emailing us at info@octomaids.com
After opting out, you will receive a confirmation message. You will no longer receive promotional messages, but you may still receive essential service-related communications.

6. How to Get Help

For assistance with our SMS program:
  • Reply HELP to any message
  • Call us at 360.619.8196
  • Email us at info@octomaids.com

7. Supported Carriers

Our SMS program is supported by most major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your phone number and personal information are protected in accordance with our Privacy Policy. We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.

9. Changes to SMS Terms

We reserve the right to modify or terminate our SMS messaging program at any time without notice. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.

10. Contact Us

Questions about these SMS Terms & Conditions? Contact us: Phone: 360.619.8196 Email: info@octomaids.com Website: https://octomaids.com Business Name: Smart Support LLC, dba "Octomaids" Address: Vancouver, WA